Online Banking Login
Online Banking Login

Sign In to Online Banking

Personal Online Banking

Business Online Banking

Treasury2Business Banking

Important Update for Online Banking Customers

Need help? Visit our Contact Us page or call 888.Certus1 (888.237.8871).

Enroll in Online Banking
Enroll in Online Banking
Personal Checking and/or Savings Account Customers
Business or Treasury & Information Management Customers
Not a CertusBank Customer? Become one today!
Enroll Now CONTACT US Become a customer
Visit a Branch Visit a Branch Visit a Branch
Become a Customer
Become a Customer
ATM/Branch Locator
ATM/Branch Locator
Reorder Checks
Reorder Personal Checks
You will be leaving our website and visiting Deluxe.com/checks, which is the website of our preferred check printer. Deluxe will fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
Reorder Business Checks
You will be leaving our website and visiting Deluxe.com/checks, which is the website of our preferred check printer. Deluxe will process and fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
Switching Banks?
Switching Banks?

Ready to Switch Banks?

Let us do it for you! Come visit us at your nearest branch.

Or you can do it yourself, with our Easy Switch forms by downloading here.


It's that easy with CertusBank
Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us
Contact Us

We want to hear from you. Contact us today.

General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 8:00am to 7:30pm EST
- Saturday - 8:00am to 5:00pm EST

Visit our Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

Complete the form below and a CertusBank Teammate will contact you shortly. Your inquiry is important to us.
Thank you very much for contacting CertusBank. Your message has been sent.
Download Mobile App
Download Mobile App

No QR Code Reader?

The app is available through the Apple Store or Google Play.
Forget your Access ID or password?
Forget your Access ID or password?

Online Banking Login Help

Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

Want to change your password?
Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.

Privacy Policy

Read the full text version below or download and print

Rev. 12/2013

FACTS: What does Certus do with your personal information?

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Income
  • Account balances
  • Payment history
  • Credit history and Credit scores
  • Assets and Investment experience

When you are no longer our customer, we may continue to share your information as described in this notice.

 

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Certus chooses to share; and whether you can limit this sharing.

 
Reasons we can share your personal information


FOR OUR EVERYDAY BUSINESS PURPOSES - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

FOR OUR MARKETING PURPOSES - to offer our products and services to you

FOR JOINT MARKETING WITH OTHER FINANCIAL COMPANIES

FOR OUR AFFILIATES' EVERYDAY BUSINESS PURPOSES - information about your transactions and experiences

FOR OUR AFFILIATES' EVERYDAY BUSINESS PURPOSES - information about your creditworthiness

FOR OUR AFFILIATES' TO MARKET TO YOU

FOR NONAFFILIATES TO MARKET TO YOU
Does CertusBank share?

Yes


Yes

Yes

Yes


No

Yes

No

Can you limit this sharing?

No


No

No

No


Yes

Yes

We don't share

 

Questions? Call toll-free 888.Certus1 (888.237.8871) or go to CertusBank.com

To Limit Our Sharing: Call 888.Certus1 (888.237.8871).

Please note: If you are a new customer, we can begin sharing your information (30) days from the date we sent this notice. When you are no longer our customer, we may continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

 
WHO WE ARE
Who is providing this notice?

CertusHoldings, Inc. means legal entities that utilize Certus in their names, such as CertusBank, N.A., CertusInvestment Advisors, LLC, CertusSecurities, Inc. and CertusInsurance, LLC.

 
WHAT WE DO
How does Certus protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Certus collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Deposit money
  • Seek advice about your investments
  • Apply for a loan
  • Use your credit or debit card
  • Inquire about insurance services

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account(s).

 
DEFINITIONS

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Our affiliates include:

  • CertusBank, N.A., CertusInvestment Advisors, LLC, CertusSecurities, Inc. and CertusInsurance, LLC.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Certus does not share with nonaffiliates so they can market to you
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include companies who provide services to financial institutions.
 

Trust or Fiduciary Accounts for which CertusBank is the trustee or service provider are protected under special rules of confidentiality. Information on these accounts is not shared for marketing purposes without specific consent.

Move Forward with CertusBank today.

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
Google Analytics Code: