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You will be leaving our website and visiting Deluxe.com/checks, which is the website of our preferred check printer. Deluxe will fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
Reorder Business Checks
You will be leaving our website and visiting Deluxe.com/checks, which is the website of our preferred check printer. Deluxe will process and fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
Switching Banks?

Ready to Switch Banks?

Let us do it for you! Come visit us at your nearest branch.

Or you can do it yourself, with our Easy Switch forms by downloading here.


It's that easy with CertusBank
Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us

We want to hear from you. Contact us today.

General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 8:00am to 7:30pm EST
- Saturday - 8:00am to 5:00pm EST

Visit our
Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

Complete the form below and a CertusBank Teammate will contact you shortly. Your inquiry is important to us.
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Forget your Access ID or password?

Online Banking Login Help

Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

Want to change your password?
Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.
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Checking Solutions

From simple, basic account access to competitive interest rates on higher balances, CertusBank has a personal checking solution to suit your needs.

Savings Options

Choose from traditional savings plans featuring tiered interest rates, as well as a Young Savers plan designed for children under 18.

Solutions for Homeowners

We can help turn your dreams into reality. With our Home Equity Line of Credit, you can access the funds you need for the things you want.

Your Small Business Need a Boost?

Whether you’re focused on managing your cash-flow cycle, handling customer payments or minimizing fees, we can customize a solution for you.

Enhance the Way You Do Business
 

Business Lending Solutions...for You

From short-term financing to operating capital to structured financing, we have expert solution providers. We’re a national leader in SBA lending and are committed to delivering the innovative solutions that will take your business where you want to go.

Get Money When You Need It
 

Treasury and Information Management - Let Us Help!

Let us help you simplify the management of working capital, streamline finances and improve the return.


with CertusBank...

CertusBank Teammate Named National Spokesperson For American Heart Association

In late 2013, Julia Allen, Head Teller at our SouthPark Branch in Charlotte, NC, had a heart attack at work. Fast forward one year and she’s been chosen to represent the Real Women of the Go Red for Women campaign for the American Heart Association!

Read More

CertusBank Names John S. Poelker Chairman of Board of Directors

CertusBank, the banking subsidiary of CertusHoldings, Inc. has named John S. Poelker Chairman of the Board of Directors as well as President and Chief Executive Officer, marking the completion of a key transition period.

Read More

CertusBank Announces Enhanced Small Business and Consumer Banking Capabilities

According to a recent survey by Accenture, 74% of people feel their bank should provide tools to make their life easier. We have three new products that do just that. 

Read More


Our Valued Customers and Teammates!

Dana and Vance Stallings, Owners
"It is important to us that we know who we are working with, that we’re not just a number. They were terrific, really ‘on it’, and truly helped us figure out which loan option best fit our unique needs. We are so pleased to know that CertusBank will be with us every step of the way."
Joe G., CertusBank Customer
Greenville, SC
"You guys are the best! Fantastic customer service! So much better than my last bank! Thank you for all that you do to put your customers first!"
Bob Willingham
"Our teammates are local community bankers - your neighbors and friends. We are committed to delivering personalized service and an exceptional banking experience every day."

Move Forward with CertusBank today.

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
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