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Need help? Visit our Contact Us page or call 888.Certus1 (888.237.8871).

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Reorder Business Checks
You will be leaving our website and visiting, which is the website of our preferred check printer. Deluxe will process and fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
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Let us do it for you! Come visit us at your nearest branch.

Or you can do it yourself, with our Easy Switch forms by downloading here.

It's that easy with CertusBank
Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us

We want to hear from you. Contact us today.

General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 7:00am to 9:00pm EST
- Saturday - Sunday 8:00am to 5:00pm EST

Visit our
Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

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Online Banking Login Help

Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

Want to change your password?
Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.
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Checking Solutions

From simple, basic account access to competitive interest rates on higher balances, CertusBank has a personal checking solution to suit your needs.

Making a Difference

If free money isn't enough of an incentive for you to go green, click below for more reasons to convert to CertusBank eStatements.

Solutions for Homeowners

We can help turn your dreams into reality. With our Home Equity Line of Credit, you can access the funds you need for the things you want.

Your Small Business Need a Boost?

Whether you’re focused on managing your cash-flow cycle, handling customer payments or minimizing fees, we can customize a solution for you.

Enhance the Way You Do Business

Business Lending Solutions...for You

From short-term financing to operating capital to structured financing, we have expert solution providers. We’re a national leader in SBA lending and are committed to delivering the innovative solutions that will take your business where you want to go.

Get Money When You Need It

Treasury and Information Management - Let Us Help!

Let us help you simplify the management of working capital, streamline finances and improve the return.

with CertusBank...

CertusBank Opens First Columbia, SC Branch

People and businesses in the Midlands of South Carolina have a new option for banking. We’re proud to announce that our newest branch has opened at the corner of Lady and Main in downtown Columbia.

Read More

CertusBank Announces New Leadership

CertusBank has appointed industry veteran John S. Poelker interim President and Chief Executive Officer, effective immediately. Dr. Robert L. Wright will serve as the bank’s Chairman of the Board.

Read More

CertusBank Opens New Branches in Florida and South Carolina

It’s been a busy month for CertusBank with the opening of new branches in Ponte Vedra, FL and Charleston, SC. We’re excited to bring our unique approach to banking to these markets!

Read More

Our Valued Customers and Teammates!

Allen and Lee Ann Johnston, Owners
The Butcher The Baker Mgmt. Co., Inc.
Duncan, SC

"We are not simply a number at this bank, we are treated with respect and they make us feel special!

CertusBank is our ”Go-To” Bank and we look forward to working with them for many years to come!"

Joe G., CertusBank Customer
Greenville, SC

"You guys are the best! Fantastic customer service! So much better than my last bank! Thank you for all that you do to put your customers first!"
Blair Miller, Branch Manager
Augusta Road, Greenville, SC

"Our team looks forward to opening our doors each day and sharing how CertusBank can make a difference. We live the values others place on billboards."

Learn about the CertusBank difference today...

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
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