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Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us

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General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 7:00am to 9:00pm EST
- Saturday - Sunday 8:00am to 5:00pm EST

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Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

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Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

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Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.

RELEASE DATE: Friday December 21, 2012


CertusBank, N.A. Contact:
Kelly Owens
EVP, Chief Customer Officer
864-395-6991, kellyowens@certusbank.com
Greenville, SC

CertusBank, N.A. Acquires Resource Financial Services of Columbia, SC

Today CertusBank, N.A. announced its agreement to purchase Resource Financial Services, Inc. of Columbia, S.C., a leading independently owned mortgage company. This transaction serves as a key addition in CertusBank’s growth and expansion plans for its mortgage business.
Founded in 2008 and recently recognized as one of the fastest growing companies in America,
Resource Financial has eight locations serving customers in five states. Combining this transaction with the recent acquisition of Charlotte, North Carolina-based, Myers Park Mortgage, will create further synergy across CertusBank.

Wade Douroux, President and Chief Executive Officer of Resource Financial, will continue to manage his team from their existing locations. He shared his team’s excitement, saying “We are proud to be the newest members of the Certus family. Our core values of Integrity and Excellence are aligned, and we look forward to building a brand of distinction together.”

Co-CEO of CertusBank, Walter Davis expanded, “We are committed to bringing smart, innovative solutions to the market and adding Resource Financial Services to the CertusBank family makes perfect sense. Their expertise and reputation in the industry is a natural complement to our commitment to provide an unparalleled experience.”

CertusBank is a full service, nationally chartered bank, resident across four states: SC, NC, GA, and FL. Headquartered in Greenville, SC, the bank has secondary corporate offices in Atlanta, GA and Charlotte, NC. CertusBank currently has 33 branches and offers surcharge free access to over 50,000 ATMs.

To learn more about CertusBank, visit us at www.certusbank.com and see how certain you can be about your financial services partner.

About CertusBank, N.A.
CertusBank, N.A., is a subsidiary of CertusHoldings, Inc. and has $1.8 billion in assets, 33 branch locations, 5 operations centers, and offices in South Carolina, North Carolina, Georgia and Florida. The bank has acquired franchises of the former Community South Bank & Trust, First Georgia Banking Company, Atlantic Southern Bank, and Hometown Community Bank. Visit us online at www.certusbank.com.

About CertusHoldings, Inc.
Additionally, CertusHoldings, Inc. purchased SAGE Southeastern Securities, Inc., Atlanta, Georgia based registered broker-dealer.

Learn about the CertusBank difference today...

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
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