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Need help? Visit our Contact Us page or call 888.Certus1 (888.237.8871).

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Business or Treasury & Information Management Customers
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ATM/Branch Locator
Reorder Personal Checks
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Reorder Business Checks
You will be leaving our website and visiting Deluxe.com/checks, which is the website of our preferred check printer. Deluxe will process and fulfill your check order on our behalf. While we select the companies we do business with, our Online Privacy Policy does not apply to third-party sites. Therefore, we encourage you to read the security/privacy information for each site you visit.
Switching Banks?

Ready to Switch Banks?

Let us do it for you! Come visit us at your nearest branch.

Or you can do it yourself, with our Easy Switch forms by downloading here.


It's that easy with CertusBank
Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us

We want to hear from you. Contact us today.

General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 7:00am to 9:00pm EST
- Saturday - Sunday 8:00am to 5:00pm EST

Visit our
Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

Complete the form below and a CertusBank Teammate will contact you shortly. Your inquiry is important to us.
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Forget your Access ID or password?

Online Banking Login Help

Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

Want to change your password?
Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.

Business Savings

As a successful business person, you are looking for a financial partner who can help. The savings options available through CertusBank feature competitive interest rates and no to low monthly fees. We understand that you work hard for your money and we are committed to providing the smart savings solutions that put your money to work for you and your business.

 Business Savings

Competitive interest rates provide an attractive reason to save with CertusBank.

  • Tiered interest rates
  • No Monthly Maintenance Fee with minimum balance of $250. Otherwise, a $3 Monthly Maintenance Fee will apply.
  • $100 minimum to open account.

Business Money Market

Earn a competitive, tiered interest rate that grows as your balances increase.

  • No Monthly Maintenance Fee with minimum balance of $10,000. Otherwise, a $10 Monthly Maintenance Fee will apply.
  • Up to 50 free items deposited per statement cycle. $1.00 for each additional item deposited.
  • Up to 6 pre-authorized withdrawals per month, including checks, online transfers and ACH
  • $100 minimum to open account

Certificate of Deposit

Fixed interest rates with flexible terms. That’s simple and easy.

  • Competitive interest rates
  • Only $500 to open
  • Terms from 1 month to 5 years

Learn about the CertusBank difference today...

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
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