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Please note:
If you have social security or other government direct deposit, please use the Treasury Department Form 1199A. Download your copy of this form or visit any branch.
Contact Us

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General Customer Inquiries - 888.Certus1 (888.237.8871)
- Monday - Friday 8:00am to 7:30pm EST
- Saturday - 8:00am to 5:00pm EST

Visit our
Commonly Asked Questions page for answers to the most common questions asked by our customers.

Lost/Stolen Debit Card - 888.Certus1 (888.237.8871, 24 hours, 7 days a week)
Treasury Services - 855.296.9732 (Mon - Fri 8:00am to 6:00pm)
Wealth Services - 877.623.7887 (Mon - Fri 8:00am to 6:00pm)

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Online Banking Login Help

Know your Access ID but forgot your password?
Select your account type and enter your Access ID from the Online Banking login. Then click on Forgot Your Password?. Type in your Access ID and your password will be automatically sent to the email address we have on file for you.

Want to change your password?
Upon logging into online banking, click on User Options at the top left corner of your screen. You will then have the ability to change your password from the Options page. Your new password must be 8-16 characters with at least 1 number, 1 upper case letter and 1 lower case letter. Passwords are also case sensitive. The new password will take effect immediately.

If you’ve forgotten your Access ID or your password has been disabled, please contact your branch or send us an email.

Sr. Mortgage Loan Officer
NMLS# 254679

Office: 678.293.1888
Cell: 404.247.8484
Fax: 866.315.4121
BrentBaldock@CertusBank.com

1170 Peachtree Street NE
Suite 2400
Atlanta, GA 30309

Brent Baldock

I believe in taking the time to get to know you and to understand your financial goals and dreams. I know that every mortgage transaction is different for every customer and I want to make sure that you get the right loan to put you on the right path to build, purchase or refinance your home.

About Brent Baldock

As a seasoned Mortgage Loan Officer with over 17 years of experience, Brent attributes his success to one simple quality: “By taking care of my clients!”

Whether your goal is to purchase or build your dream home, refinance an existing loan, or consolidate debt, Brent can provide you with the expertise, professionalism, and customer service that will ensure that your transaction goes smoothly. Brent strives to create a lasting relationship with each of his clients, and is proud of and grateful for their repeat business and referrals.

Brent calls Atlanta home with his lovely wife and two boys. When Brent is not in the office, he enjoys spending time with his family, coaching baseball at Northside Youth Organization (NYO), playing golf or fly fishing in a nearby stream or river.

Move Forward with CertusBank today.

© 2014 CertusHoldings, Inc. All Rights Reserved. Deposit products offered by CertusBank, N.A., Member FDIC. Equal Housing Lender.

Securities and Insurance Products are NOT Insured by the FDIC, nor by any other Federal or State Government Agency, are NOT a Deposit of and are NOT Guaranteed by a Bank or any Bank Affiliate, are NOT a Condition to Any Banking Service of Activity, and MAY lose value.

Financial Advisory services offered through CertusInvestment Advisors, LLC (“CIA”).

Securities Brokerage, Insurance and Investment Banking services offered through CertusSecurities, Inc. (“CSI”), Member FINRA and SIPC. C-Direct is the marketing name for a discount brokerage platform offered by CSI. C-Direct customers are not provided nor given investment advice through CSI or CIA. Brokerage accounts for CSI and CIA clients are carried with National Financial Services LLC, a Fidelity Investments Co., member NYSE, SIPC or Charles Schwab & Co. Inc., member SIPC.

Fiduciary and custody services may be offered through CertusWealth Trust (“CWT”) or Advocacy Wealth Trust ("AWT"), divisions of CertusBank, N.A., or a third party entity. Custody services for CWT and AWT are provided under agreement with Reliance Trust Company. Brokerage services for CWT and AWT accounts are provided through ConvergEx Execution Services, LLC (member NYSE, FINRA, SIPC) or CSI.

CertusBank, CSI and CIA are subsidiaries of CertusHoldings, Inc. CertusWealth, CertusInvestment Advisors, CertusSecurities, CertusBank, CertusWealth Trust and the Certus logo are trademarks of CertusHoldings, Inc.
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